Tran Thu Trang

Assistant to Board of Director


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D.O.B:             18 Jul 1989

Add:    No 6/8, Alley 29, Thuy Khue, Tay Ho, Hanoi

Phone: 0914.437.057




2009 – 2011:   Bachelor of Commerce

                        Deakin University, Burwood Campus, Australia.

                        Majors: Accounting – Finance

·         A credit average was achieved throughout the Accounting major

·         A high distinction average was achieved throughout the Finance major.

2008 – 2009:   Diploma of Commerce

                        MIBT, Burwood Campus, Australia.

·         Achieved full scholarship from MIBT college

·         Successfully completed with a Distinction average was achieved throughout the course

2008:               IDP Education

Achieved Certificate of IELTS scored 6


Professional employment

August 2015 – Now Assistant for Securities services department (VNDIRECT Securities Corporation)


Supports Brokerage team for management tasks including:
Ø  Guide new brokers for well-integrated

Ø  Support for risk management of lending stock

Ø  Support Brokers for new products

Ø  In charge of knowledge management and support development-oriented in career development for brokers

Assist Board of Director in administration, management reports, analyzing business data for decision making and developing business brokerage team.
Being a business analyst, coordinator of brokerage Projects (Morning Call, Sales support system, company visit,…).
January – July 2015 Program Coordinator (Education First – world’s largest private education organization)


Drive sales education programs through telesales and face-to-face interactions with potential customers;
Identify sales potential, develop relationship with individual clients and stakeholders (schools, agents);
Participate in offsite sales events and present products to schools/partners;
Develop and execute marketing campaigns;
Provide pre- and post-sales customer service to parents and students (visa application, interview, etc…).

Awarded for 2nd best seller in Asia in peak season.
Achieved 100% sales target on normal season;
June 2013 – December 2014  Project Assistant (“Support for enhancing capacity in advising, examining and overseeing macroeconomic policies” Project – sponsored by UNDP) (End of the Project)


Undertake administrative actions in support of the execution of the Project in accordance with procedures and practices outlines in the NEX manual;
Assist the PM in preparing and updating work plans;
Assist the PM in developing TORs;
Assist the PM in administering the mobilization of all Project inputs;
Assist the PM in collecting data and information and otherwise organizing the drafting of all project management reports including quarterly, annual, and terminal reports, and organize tripartite reviews and Evaluation Missions in coordination with the Government and UNDP;
Report to, and regularly update, the PM on progress, issues and constraints to Project implementation;
Assist the PM to ensure that reports, documents, and correspondence are well written in a professional manner.
Assist with the procurement process and managing equipment of the office;
Assist in advertising vacancy announcements;
Assist in visa application, travel arrangement for project staff and visitors.

Support in all public researches of Project;
Successfully coordinated with other Project officers to organize biannual Spring/Autumn Economic Forums which had contributed a great deal to the process of macroeconomic stabilization, economic restructuring, growth model renovation and institutional reform in Vietnam.
March 2012 – June 2013 Customer Relationship Officer (Military Bank – Operation Office)


To achieve the target revenue about capital mobilization, credit balance, debit/ credit cards sales and cross selling products/ services to SME and CIB departments;
Complete mortgage loan applications, including credit analyses and summaries of loan requests, and submit loan committees for approval;
 Explore customers for new business, identify customer needs, offering customers our banking products fitting their needs and build relationship with customers for referrals;
Other tasks as required by Manager including: making monthly credit report, synthetize monthly credit results achieved by each member to estimate individual Key Performance Indicator (KPI).

Good computer skills, especially MS Word, MS Excel, MS PowerPoint;

Fluency in Vietnamese and English

Experience event organization and follow-up activities;

Knowledge in laws, banking and government works;

Adaptability to multicultural environment, at different institutional levels;

Ability to prioritize, work under pressure and to meet deadlines;

High responsible, active, enthusiastic, co-operative;

Strong interpersonal, communication, negotiation and presentation skills.


Ms. Vu Quynh Ngan, UNDP’s Project Accountant; 090.323.0981;
Ms. Tran Thanh Huong, UNDP’s Project Coordinator; 091.253.7565;
Mr. To Trung Thanh, UNDP’s Project Specialist; 094.2399337;